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Meeting Held at
Fourth Street Station
401 4th Street N.W.
Charlottesville, Virginia
Members Present
Peter L. Sheras, Ph.D., Chairman
Barbara Barrett
Paul Belair
Rev. David M. Cameron
Rudolf A. Kaufmann, Ph.D.
Rodney D. Kibler, Ph.D.
Irene S. Rebholz
John J. Trippel
Carole Z. Wernstrom, RN, MSN
Stephen Wunsh
Members Absent
Susan B. Garrett
Carol Johnston
Michael C. Murphy
Roxanne White
Others Present
James R. Peterson, Executive Director
Downing Miller, Director, Access and Quality Assurance
David T. Moody, M.D., Medical Director
John Pezzoli, Director, Behavioral Health Services
Reed Banks, Director, Community Support Services
Evelyn Cotton, Mental Retardation Residential Services Program Manager
Martha Maltais, Recruitment and Training Specialist
Margurite Murray, Director, PACT
Linda Wells, Consumer Advocate
I. CALL TO ORDER
Dr. Sheras, chairman, called the meeting to order at 6:13 p.m.
II. WELCOME AND INTRODUCTIONS
Dr. Sheras reported that Ms. Johnston and Ms. Garrett are out of
town, Ms. White is attending another meeting, and Mr. Murphy will
be late and may not be able to attend.
Mr. Peterson introduced Ms. Linda Wells, Region Ten’s consumer
advocate. Ms. Wells said that she is a native of Charlottesville,
and that she has extensive volunteer service with the American Cancer
Society and in political campaigns. She worked for nine years at
the American Red Cross and then for five years with the Green Thumb
program through the Department of Labor. She also worked as an ombudsman
at JABA in the assisted living program dealing with human rights
issues.
III. COMMENTS FROM THE PUBLIC ON ITEMS NOT ON THE AGENDA
Dr. Sheras asked if there were any comments from the public. Hearing
none, he proceeded to the next agenda item.
IV. SPECIFICATION OF OTHER ITEMS TO BE ADDED TO THE AGENDA
Dr. Sheras asked if there were other items to add to the agenda.
No items were added to the agenda.
V. CHAIRMAN’S REMARKS
Dr. Sheras thanked Ms. Garrett in her absence for so ably running
the meeting last month when he was out of the country. He said there
are so many wonderful and competent people on the board. He added
that he had a fabulous trip and at some point would like to talk
about the holistic approach followed in India where the mental health
component is completely integrated into everything, and how we could
take a lesson from their approach.
VI. APPROVAL OF THE JANUARY 13, 2003, BOARD MEETING MINUTES
ON A MOTION BY MS. BARRETT, SECONDED BY MS. REBHOLZ, THE MINUTES
OF THE JANUARY 13, 2003, BOARD MEETING WERE UNANIMOUSLY APPROVED
AS DISTRIBUTED.
VII. PRESENTATION ON REGION TEN’S EMPLOYMENT SERVICES AT PACT
(PROGRAM FOR ASSERTIVE COMMUNITY TREATMENT)
Dr. Sheras announced that the item shown on the agenda--a presentation
on Western State Hospital by Mr. John Beghtol--has been rescheduled
for the April board meeting.
Mr. Reed Banks, director of Community Support Services, said that
PACT began three years ago, and that although the employment services
are headquartered at Blue Ridge House (BRH), the PACT program also
has an employment services component. Ms. Margurite Murray, PACT
director, said that Mr. Steve Davis with the PACT program is the
employment specialist, and he works with Ms. Melissa Garth at BRH
and is therefore able to access Department of Rehabilitative Services
(DRS) funding for employment services. There are now 11 PACT members
working and three in non-paid work situations and 3 students.
Ms. Rebholz asked if there were also non-PACT consumers who also
do not participate in BRH. Mr. Banks responded that there are a
few consumers who choose to not come to BRH, and that it is not
a requirement to be a BRH member.
Ms. Wernstrom asked how the PACT services can be put together with
employment services given the intense level of treatment required
for PACT participants, by definition they would not be functional
enough to be employed. Ms. Murray replied that participation in
PACT is ongoing, so after three years of program operation with
intensive treatment, some consumers have progressed far enough to
get employment, and that is why the job support component is so
important. There are little triggers that can throw the consumer
off such as transportation problems and even in one case, help with
how to handle the free time during breaks at the consumer’s
job site. She described one consumer who is employed at Harris Teeter
as “a superstar at his job.”
Dr. Sheras asked about the current census in the PACT program,
and Mr. Banks said there are 80 of which 17 are engaged in work
or work-like activity.
VIII. EXECUTIVE COMMITTEE REPORT
Dr. Sheras said that the minutes of the meeting were on the table,
and that the brief meeting primarily addressed final arrangements
for the upcoming CARF visit.
IX. FINANCE COMMITTEE REPORT
Mr. Wunsh said that the FY 2002 audit report presented and accepted
at last months meeting was placed back on the agenda for this evening
in case anyone had any more questions or comments on the FY 2002
audit report. Dr. Sheras asked for questions and there were none.
X. CARF COMMITTEE REPORT
In the absence of Ms. Garrett and Mr. Murphy, Mr. Peterson reported
on the CARF committee meeting and said that responses to the “Frequently
Asked Questions” of board members by the CARF surveyors had
been formulated and included in the board mailing. Further, updated
copies of sections I, II and III of the CARF Survey Prep Manual
were also distributed. Ms. Barrett observed that her copy of Section
III was actually another copy of Section I. Mr. Peterson apologized
for the copying error and said he would immediately mail out Section
III to all board members.
Dr. Sheras said the CARF survey orientation session will be held
at 8:30 on Monday, February 24, at Blue Ridge House, and encouraged
all board members whose schedules would permit to attend the orientation
session. The CARF surveyor will then interview Dr. Sheras followed
by an interview of board members. Ms. Garrett, Mr. Murphy and Ms.
Rebholz will participate in this. The CARF visit will wind up the
next day at 2:00 with an exit meeting at BRH at which time the surveyors
will provide feedback on their experience over the two days. This
session is open to anyone who would like to attend.
XI. PERSONNEL COMMITTEE REPORT
Mr. Trippel reported for the Personnel Committee and reviewed the
minutes of the meeting. The committee approved the revisions to
the OSHA exposure plan and then heard from Ms. Jane Lewis, director
of human resources, on the process and schedule for the selection
of next years health insurance contract. It is likely that there
will be significant increases in premiums, possibly ranging from
18 to 25 percent. The committee will probably revisit the issue
of single employees’ paying zero toward their coverage given
the anticipated increases. The insurance subcommittee will look
at all aspects so that a selection can be made in time for the new
contract to be implemented in September.
Mr. Peterson called the members attention to the chart of scenarios
showing the total costs to the board and employees if rates were
to increase as Mr. Trippel had described. The board had included
an increase (on an annualized basis) of $168,000 in the initial
proposed FY 2004 budget in anticipation of increased premiums. The
cost to the board for the various scenarios ranges from $210,000
to $292,000.
Mr. Trippel described the process for the annual performance evaluation
of the executive director, and how the committee reviewed and revised
the performance survey forms and have sent them out to board members
and staff directors. He said that the comments respondents make
on the forms are more helpful than the numerical ratings although
the latter does provide a mechanism for the board to aggregate responses.
The committee may need to schedule an extra meeting in March in
order to complete the process in time for the April board meeting.
Ms. Rebholz said that she was glad to see that the insurance would
be going out to bid. Mr. Peterson said that a meeting was held earlier
today with representatives of MAMSI (the current health insurance
plan), the Virginia Association of Counties, and with Mr. Sam Rosenthal,
Region Ten’s independent insurance consultant. In order to
meet the proposed bid cycle, there would be no experiential data
available for the period since we went to the new plan, and therefor
companies would have to base their prices on our experience with
the previous plans (MAMSI and Trigon). This poses a serious dilemma
because it is anticipated that experience will be significantly
better under the new plan, but to delay the bid process in order
to get current data would put the process too late for the September
renewal deadline. One possibility for the future would be to add
another 10 months to the next contract so that the renewal would
move to July 1 of each year and be in synch with the budget fiscal
year. This does not, however, help at all with the present dilemma.
XII. STRATEGIC PLAN UPDATE
Mr. Peterson called the members’ attention to the strategic
plan update which incorporated the formatting changes for objectives
including their current status. Mr. Peterson noted that the process
for updating the State Comprehensive Plan and incorporating new
local strategic planning and input will begin at next month’s
board meeting. Ms. Wernstrom said that given there were some board
members absent, she thought any action on the revisions should be
postponed until next month. After some discussion that the revisions
were not substantive, Dr. Sheras asked if the board were ready to
vote.
ON A MOTION BY MS. BARRETT, SECONDED BY MR. BELAIR, THE REVISED
STRATEGIC PLAN WAS APPROVED AS DISTRIBUTED, NINE AYES, MS. WERNSTROM,
NAY.
XIII. MENTAL RETARDATION SERVICES ADVISORY COMMITTEE REPORT
No report. The committee did not meet.
XIV. DIVISION UPDATES
Dr. Sheras reported that three board members (Barrett, Sheras,
and Wernstrom) attended the two hour Web-Ex and telephone conference
data consultation presented by David Lloyd to Region Ten’s
directors. The presentation was incredibly interesting in two ways,
the extent of the actual information shown through the use of the
data, and second, it demonstrated the importance of submitting and
coding accurate data. In the not too distant future, Region Ten
will be able to see the benefit of this process and help staff to
focus in on what programs and staff are doing, and the extent to
which Medicaid is playing into the mix.
Ms. Miller reported that Region Ten’s new system of utilization
management is now recording the number of authorized visits, and
is reauthorizing additional service in a timely manner. There remains
a great deal to do, but progress is continually being made.
Mr. Brown said that the members of the Quality Management Council
participated in the regular monthly Web-Ex session this morning
but with January data instead of the December data used at the special
Web-Ex presentation described earlier by Dr. Sheras. The January
data already showed progress in refining data that is essential
to effectively manage programs and supervise staff. Dr. Sheras said
theat we will probably soon be entering the next phase of budget
cuts, and this kind of data and analysis will help with the difficult
decisions.
Mr. Wunsh noted that the financial reports included in the board
packet showed a decline in fees, but he has subsequently learned
that this was due to a posting that occurred after the cutoff date
and that in actuality, the fees remain on target and this will be
reflected in the January report.
Mr. Pezzoli said that the organization continues to move toward
full integration of all services, and that the name that best reflects
the overall range of services in the new combined services division
is Behavioral Health Services Division. This is the official name
of the Community Services Boards which have been converted to authorities
(e.g., the Richmond Behavioral Health Authority), and is also the
most prevalent name adopted nationwide for similar programs. Mr.
Pezzoli said that applications for the new Meadowcreek director
position closed today, and the Ms. Barrett will join with him to
serve on a small committee to interview applicants. Mr. Pezzoli
also observed that the month of January has seen lots of change
and confusion with all of the new forms, procedures, etc., with
lots of stress and staff anxiety over the new ways of performance
measuring, and all of this is going on at the same time that regular
business must be maintained in order to achieve service and revenue
targets. Although management and staff are continually seeking to
work things out, Mr. Pezzoli now sees that it will likely take a
full year of process to achieve the promise of the new approach.
XV. VIRGINIA ASSOCIATION OF COMMUNITY SERVICES BOARDS (VACSB)
REPORT
Ms. Rebholz noted that the annual legislative conference in January
is relatively short, yet the board members were able to successfully
visit many legislators at their offices in the General Assembly.
Ms. Rebholz subsequently looked up the boundaries of Senator Frank
Ruff’s territory and with the redistricting, he now has Fluvanna
County, so Ms. Rebholz followed up with him. Dr. Sheras said that
the VACSB and board members have been doing a good job in involving
the General Assembly, but unfortunately there are very few resources
available this time around. Ms. Rebholz said that it is very encouraging
to see that the entire VACSB is working together in a unified approach.
M. Belair reported that many of the legislators they spoke with
are making an effort to hold the line and not cut community services
any further, and much of the credit for this goes to the VACSB.
Ms. Rebholz said that there were many interesting workshops, and
she suggested in particular that perhaps there should be a presentation
on the Advanced Pharmacy Solutions service that is now available
in Virginia. Finally, she noted that the next meeting of the VACSB
will be held in Williamsburg on May 8 and 9.
XVI. BOARD MEMBERS’ REPORTS ON PROGRAM VISITS AND OTHER
REGION TEN ACTIVITIES
Ms. Rebholz was unable to attend the Executive Committee meeting
because she had scheduled to take two members of the Fluvanna County
Board of Supervisors on a tour of Friendly Oaks in Mineral. She
said it was a real eye-opener for them, and that one of her guests
thanked her because she hadn’t understood the vast extent
of what Region Ten does. Ms. Rebholz followed up the visits with
a letters.
Mr. Banks invited board members to visit the Dual Recover Center
(DRC) noting that one of the HUD (Department of Housing and Urban
Development) requirements for the grant support is to allow for
board members to interact with homeless persons. Region Ten has
held a board meeting at the DRC in the past and will hold another
there soon, but the board members should also visit during program
hours and the morning is the best for that. Mr. Pezzoli invited
board members to call him (972-1833) and he would set up visits
that are convenient for all.
Rev. Cameron reported that one of the members of Horizon House
in Lovingston passed away. The deceased did not have any family
or assets, and so the husband of Ms. Marcia Becker (director of
Horizon House), held a service at the cemetery. The members then
went to Horizon house where they were able to say what they felt
about how the community celebrates both life and death.
Ms. Rebholz reminded the board members about the upcoming trial
of the Mohr Center staff member to be held on February 27, and how
they should attend to show support. Mr. Peterson will send out a
written reminder as the date approaches.
XVII. OTHER BUSINESS
Ms. Wernstrom said that it is her experience from Working in the
UVa psychiatric inpatient service, that one-half of the persons
referred from UVa do not keep their follow up appointment at Region
Ten. Ms. Wernstrom has some ideas about this situation, and after
seeing the David Lloyd Web-Ex presentation, she sees how data could
be accumulated and she will talk with Ms. Miller about this.
Mr. Belair said that he saw in the Richmond Times Dispatch this
morning how millions of dollars are owed by Medicaid to transportation
companies for transporting consumers to medical appointments and
to services at Community Services Boards. He asked if there has
been any follow through on the transportation situation he brought
up last month. Mr. Pezzoli said that DMAS (the Department of Medical
Assistance Services) is very favorable toward improving the transportation
service and is working with the individual boards and with the VACSB
on this.
Mr. Wunsh reminded the board members of the recognition for Ann
White to be held on February 20 at 4:00 p.m. at the Meadowcreek
Center.
The meeting was adjourned at 7:41 p.m.
Respectfully submitted,
Paul Belair
Secretary
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