REACH Crisis Services
The REACH program is designed to meet the crisis support needs of individuals who have a developmental disability and are experiencing crisis events that put them at risk for homelessness, incarceration, hospitalization, and/or danger to self or others. REACH programs offer an additional layer of support to emergency services, the state hospital system, and caregivers who work most closely with individuals with a developmental disability (DD).
What does REACH offer?
• 24/7 crisis line: 855-917-8278 (Adults) 888-908-0486 (Children)
• Mobile crisis supports in the home and community
• Short-term residential crisis stabilization at the Crisis Therapeutic Home
• Community and home based crisis intervention and stabilization support
REACH Mobile Crisis Team Provides:
• 24/7 REACH crisis hotline
• Consultation with crisis clinician via phone
• On-site response for crisis assessment within 2 hours
• Development and training on individualized Crisis Education and Prevention Plans
• Linking to community service supports
• Training on prevention and stabilization strategies
REACH Mobile Crisis Services Provides:
• Implementation of crisis stabilization plans in home and community settings
• Coaching/mentoring the system of support
• Skills assessment and development
REACH Crisis Therapeutic Home Provides:
• Six-bed short-term residential crisis stabilization (up to 30 days)
• Structured daily therapeutic schedule
• Therapeutic groups, activities, and community outings
• Skill-building exercises (ADLs, social skills, etc.)
• Emotional recognition and regulation development
You can find answers to our most frequently asked questions about this service here. If you’ve got a question we haven’t covered, please don’t hesitate to get in touch.
To contact REACH for information or to make a Crisis or Non-Crisis referral call 1-855-917-8278.
Anyone can make a referral on an individual’s behalf. Often, a family member, a case manager, an emergency services worker, a doctor, or another team member makes a referral. The individual can also call on their own behalf.
No, REACH will assess the individual’s situation and determine eligibility and offer services that are most appropriate.
Eligible individuals must have a documented intellectual and/or developmental disability AND co-occurring mental illness and/or significant behavioral challenges.
REACH is a voluntary program. No one can be forced to participate.
Once determined eligible for services by our REACH team, the individual will be assigned a Clinical Coordinator who will arrange services and work with the individual as well as the whole team.