REACH Crisis Services

REACH Crisis Services

meets the crisis support needs of individuals who have a developmental disability

All Services

Service Overview

The REACH program is designed to meet the crisis support needs of individuals who have a developmental disability and are experiencing crisis events that put them at risk for homelessness, incarceration, hospitalization, and/or danger to self or others. REACH programs offer an additional layer of support to emergency services, the state hospital system, and caregivers who work most closely with individuals with a developmental disability (DD).

What does REACH offer?
• 24/7 crisis line: 855-917-8278 (Adults) 888-908-0486 (Children)
• Mobile crisis supports in the home and community
• Short-term residential crisis stabilization at the Crisis Therapeutic Home
• Community and home based crisis intervention and stabilization support

REACH Mobile Crisis Team Provides:
• 24/7 REACH crisis hotline
• Consultation with crisis clinician via phone
• On-site response for crisis assessment within 2 hours
• Development and training on individualized Crisis Education and Prevention Plans
• Linking to community service supports
• Training on prevention and stabilization strategies

REACH Mobile Crisis Services Provides:
• Implementation of crisis stabilization plans in home and community settings
• Coaching/mentoring the system of support
• Skills assessment and development

REACH Crisis Therapeutic Home Provides: 
• Six-bed short-term residential crisis stabilization (up to 30 days)
• Structured daily therapeutic schedule
• Therapeutic groups, activities, and community outings
• Skill-building exercises (ADLs, social skills, etc.)
• Emotional recognition and regulation development


Contact Info
Available Locations
Eligibility Criteria
  • In Region I, Easterseals UCP provides REACH services to adults ages 18 and up in Virginia.
  • Individuals must have a documented intellectual and/or developmental disability AND co-occurring mental illness and/or significant behavioral challenge.

key resources

Easter Seals UCP
DBHDS Resources for DD
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
The ARC of Virginia
Important Updates

See how COVID-19 has impacted our operations. Learn more.