Wellness Recovery Center
Service Overview
The Wellness Recovery Center (WRC) is a short-term residential crisis stabilization program for adults (ages 18+) who are experiencing a mental health crisis. The primary purpose of the program is to get a person who is in a crisis help so they can avoid psychiatric hospitalization and remain in the community. The WRC onsite staff includes nurses, therapists, case managers, peer recovery specialists, and psychiatrists who provide person-centered and recovery-based support and problem-solving in a safe and comfortable environment that promotes healing and fosters community.
This 24 hour/7 day-per-week program offers individual and group counseling to build and practice effective coping skills, like those related to personal safety, mental health crisis recovery, and understanding the influence of substance use on mental health. Treatment includes group therapies such as Dialectical Behavioral Therapy (DBT), which teaches skills such as mindfulness, emotional regulation, distress tolerance, and interpersonal effectiveness, as well as movement, mind-body, and skills-based groups.
In order to support a person’s medical needs, the Wellness Recovery Center has partnered with Central Valley Health System (CVHS) and Genoa pharmacy. In addition to an initial assessment by a Region Ten psychiatrist, there is also a brief telehealth intake session with the medical team at CVHS who will support non-psychiatric medications and established medical needs. They will also be available to manage any new issues that arise during the stay. CVHS accepts all major insurances and has a sliding scale for those without insurance, as well as those with insurance who qualify.
To access Wellness Recovery Center, please call the Region Ten 24-Hour Crisis Number at (434) 972-1800 and ask to speak to Emergency Services. The Emergency Services team will schedule an appointment to screen for admission to the Wellness Recovery Center. Medicaid is accepted. The Wellness Recovery Center does not accept Medicare or private insurance, with the exception of some private Anthem plans. Individuals with private Anthem are encouraged to contact their insurance company directly to get information about any co-pays or deductibles that might be applicable to a stay at the Wellness Recovery Center. A sliding fee schedule and payment plans are available for those who opt to self-pay. The Wellness Recovery Center strives to make itself available to everyone in the community, regardless of means or income.
- Program Length
- WRC is a short-term crisis stabilization unit. Accordingly, length of stay is evaluated on a case-by-case basis and determined by readiness to discharge.
- Contact Info
- Available Locations
- Eligibility Criteria
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- Adults 18 and up who are experiencing a mental health crisis. Individuals must be able to participate in groups and individual counseling sessions. Individuals with serious medical conditions may need to be medically cleared before admission.
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What to Bring Print
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- Two weeks supply of all currently prescribed medications. Laundry room is available onsite. Insurance cards (even if choosing to self-pay). Books, art supplies, puzzles, and board games are available, but individuals may bring their own.
WRC COVID-19 Information WRC Preadmission FAQs WRC Insurance and Payment Explainer FAQs
You can find answers to our most frequently asked questions about this service here. If you’ve got a question we haven’t covered, please don’t hesitate to get in touch.
What kind of services can I expect at the Wellness Recovery Center?
What sorts of mental health crises does WRC treat? Most people we treat live in the community with chronic mental health conditions like depression, anxiety, and trauma. However, due to life circumstances or a simple worsening of symptoms, they lose the ability to function effectively and/or are at increasing risk of harming themselves or others. We also treat those experiencing their first mental health emergency.
How much does WRC cost? The Wellness Recovery Center strives to make itself available to everyone in the community, regardless of means or income. The Wellness Recovery Center accepts all forms of Medicaid. We do not accept Medicare or private insurance, with the exception of some private Anthem plans. Those individuals with private Anthem are encouraged to contact their insurance company directly to get information about any co-pays or deductibles that might be applicable to a stay at the Wellness Recovery Center. A sliding fee schedule and payment plans are available for those who opt to self-pay.
Can friends and family visit WRC? Yes. We encourage engagement with supportive friends and family members throughout your stay. Visiting hours are 5:30pm-7:00pm on the weekdays and 12:00pm-1:30pm on the weekends. Friends and families may also call the client phone at (434) 970-1469. You can decline to see or talk to any visitor at any time.
Can I smoke at WRC?
Is my service confidential? Region Ten will not share your information without your permission unless you are experiencing a mental health crisis. Region Ten reserves the right to install and activate video monitoring of the agencies’ property to include, parking lots, driveways, courtyards, lobbies, halls, residential community, and common areas. Residential community and common areas include living rooms, halls, kitchens, activity/computer rooms. Video monitoring will not include bedrooms or bathrooms.