Medical Services

Medical Services

Psychiatric treatment and medication management

All Services

Service Overview

Medical Services works together with Case Management and Outpatient services to provide a multidisciplinary, team approach to support ongoing treatment and recovery. Medical services are center-based and include an initial psychiatric evaluation, psychiatric consults, telepsychiatry services, ongoing assessment and medication monitoring, lab monitoring,  pharmacological treatment, supportive therapy, and coordination with integrated care systems. Medical services staff includes Psychiatrists, Psychiatric nurse practitioners, and nursing staff, who work together to provide treatment, education and ongoing support to individuals with mental illness concerns. Medical services strive to work with individuals to support their vision of a meaningful, satisfying, and productive role in the community.

*Medication Refill line: (434) 970-1294

*Only for medications prescribed by Region Ten Providers


Program Length
Ongoing with continued review
Contact Info
Available Locations
Eligibility Criteria
  • Individuals who are at least 18 years of age
  • Individuals who meet the criteria of a serious mental illness
  • Individuals enrolled in supportive case management services
What to Bring Print Print Icon
  • Insurance information including all current Health Insurance and Prescription Insurance cards
  • List of medications or pill bottles
  • Change of address or phone number
  • Discharge paperwork if recently hospitalized


You can find answers to our most frequently asked questions about this service here. If you’ve got a question we haven’t covered, please don’t hesitate to get in touch.

Expand How long will my appointment/s with my psychiatric provider take? How long will my appointment/s with my psychiatric provider take?

If you are referred to one of our psychiatric providers your initial appointment will be scheduled for 90 minutes.  This will include a thorough evaluation of your psychiatric and medical history as well as a review of events that led you to seek help. If it is decided that you will benefit from continuing to follow up with our psychiatric providers, follow up appointments will generally be scheduled for about 30 minutes. Arriving at least 15 minutes prior to the scheduled appointment will allow our front desk to update records and nursing staff to check you in.

Expand Who can attend my appointment? Who can attend my appointment?

While it is sometimes helpful to have a caseworker, family member, spouse or significant other attend an appointment with you, only those who you authorize may attend your appointment with you.

Expand Will I be started on medications? Will I be started on medications?

If you are already taking and benefiting from psychiatric medications, our providers may continue these, adjust these, or change to different medications. In some cases, our providers may determine that your concerns may be better treated with therapy or can be managed by your primary medical provider. In these cases our providers may refer you to a therapist, counselor, or primary medical provider.

Expand Will Region Ten pay for my medications? Will Region Ten pay for my medications?

In most cases, individuals seen at Region Ten already have insurance plans that cover most of the cost of their prescription medications. If you do not have insurance, we can assist you in seeing if you are eligible for an insurance plan, and assist you in enrolling in a plan that will help pay for your medications. We are also able to help identify affordable resources to assist you in affording your medications.

Expand Does Region Ten have a pharmacy? Does Region Ten have a pharmacy?

In 2019 Region Ten partnered with Genoa Healthcare to open a full-service onsite pharmacy at our central Charlottesville location at The Peterson Health Center on 800 Preston Avenue. While Genoa Healthcare Pharmacy is owned at operated by Genoa Healthcare, the pharmacy is not open to the general public, and is dedicated to meeting the needs of the individuals we serve and Region Ten employees.

Expand What kinds of services can I expect? What kinds of services can I expect?

Medication management and medical referrals, labwork and vitals monitoring, linkage to primary care and integrated care services, medication education


Key resources

CSB Directory
What is an Advanced Directive?
Charlottesville Albemarle Youth Opportunity Center
Region Ten Financial/Billing Resources
Important Updates

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